Only 7 percent of feelings are expressed in words, says Jennie Grau, who conducts nationwide workshops on The Power of Listening. Another 38 percent are conveyed through the inflection in a speaker’s voice, and a whopping 55 percent are revealed through body language — so when you're not paying full attention, you really are missing the point! Bad listeners, say those in the know, typically resemble one of the four types listed below. If you recognize yourself among them, take heart — and some simple advice
The Multitasker
Diverted by household chores, e-mail, the traffic jam ahead or an overly demanding pet, you're putting in the time, but not scoring any points as an engaging conversationalist.
The Rx: If you simply can't remove yourself from your distractions, advises Nan Johnson-Curiskis, executive director of the Minnesota-based International Listening Association, set aside a time when you can — whether for an in-person get-together or a simple phone call. We make others feel special by making them feel heard and understood; if people are rarely left with that sense after talking with you, they'll eventually begin turning elsewhere for "meaningful" exchanges.
Read More >>
Labels: latest